All User Administrators can view the myLTSA Inbox for any user in their myLTSA Enterprise customer account.
From Account Management, click the Users tab
Find the user in the user list
In the View Inbox column, click the View Inbox icon in the row of the user whose myLTSA Inbox you wish to view
The user's myLTSA Inbox will open in a new browser window. In the breadcrumb you will see, the user's name and will be able to navigate the inbox. See Manage Inbox Items.
To return to Account Management, close or minimize the myLTSA Inbox and go back to your original browser window