Property Connection Status

You may need to update the information on your land title and/or BC Services Card to obtain a connected status.

Property Connection Status Overview

Your property connection status shows whether a property is linked to your BC Property Connect account. When a property is connected, property alerts are active.

BC Property Connect uses information from your BC Services Card to match you to the property title record.

A property can have one of these property connection statuses:

• Connected
• Action Required
• Disconnected

You can check your property connection status at any time. To view it, sign in to BC Property Connect account and view the property card on the Your Property page.

Connected Status  

A connected status means your property is linked to your BC Property Connect account and property alerts are active. 

If there is a pending activity on the property title, you will receive a notification by email. To view the details of a property alert, sign in to your BC Property Connect account. Review the alert and take action if needed.

 If you receive an alert about a change that you did not expect, consider seeking advice from a professional who can help explain the details.

When your property is connected, you may receive these system emails:

1. Property alerts are active 

   - Confirms that property alerts are active for your property.

   

2. New property alert

   - Notifies you of a pending activity was submitted to your property title.

   

3. 90‑day check‑in

   - Confirms that no activity has been recorded on your property title in the past 90 days.

When your property status is Connected, the following tabs appear below the property card:

• Alerts
• Credential
• Resources

Alerts  – This tab provides the details of each property alert.	Select the arrow next to an alert to expand it. The expanded view shows the type of alert and the related document number or plan number for the submitted pending activity.
Credential  – This tab provides links to request a Property Owner credential.	For more information, please see the Property Owner credential page.
Resources  – This tab provides links to key information to help you manage your property.	Resources tab provides links to resources and services for your home, including property tax, assessment notices, home owner grants, and speculation and vacancy tax.

Action Required Status

An Action required status means your property connection is in progress. Property alerts are not yet active.

When your status is action required, you will receive an email with next steps. The email includes instructions and links to complete your connection. You may need to update your information in your BC Services Card account or on the property title.

1. After you have updated your BC Services Card or land title information as instructed, go to the Your Property page and select Connect property to try again.

   

2. If you wish to cancel the connection process for any reason, you can do so by selecting Cancel request. 

   

3. If you previously canceled the request and would like to connect to a new property, select Add property to start again.

   

Disconnected Status  

A Disconnected status means your property was previously connected to your BC Property Connect account, but a change has been detected on the land title. This may include a change in ownership or name, so the property is no longer connected.

Both Property alerts and the Property Owner credential are disabled when your status is disconnected.

1. If you are still the owner of the property, select Reconnect property to reconnect.

   

2. If you sold the property that is disconnected, select Add new property to add your new property to BC Property Connect.

   

3. After you reconnect a property or add a new property, your connection status will update based on the result:

   Connected if the connection is successful.

   Action required if information update is needed.