To search for documents and plans:
From the myLTSA Explorer home page, enter a document or plan number in the available field and click Search.
To add up to 20 additional document or plan numbers, five at a time, click Add More Fields.
If there are no matches, a status of "Not found' will be displayed.
If there are matches, you will see the Order Documents and Plans page where the available documents and plans are displayed.
- Each document or plan is displayed on a separate row with its Document/Plan Number, Document District, Pages, Type and Status information.
- Below each document or plan result, a checkbox is available to select the appropriate document or plan for ordering.
You can order multiple items by selecting each appropriate checkbox.
Once you have made your selection(s), click Continue and to go to the Confirm Your Order page.
On the Confirm Your Order page, the details of your order and associated fees are displayed. If you wish to change the items selected for order or the charges displayed, click Back. If you wish to cancel your order and start a new search, click Cancel.
If the items listed on the Confirm Your Order page are the ones you wish to purchase, indicate whether you want to have your account billing address and email address used as your payment information. On the Payment page, select or deselect the checkbox under the Payment Info header. The email address will be used to deliver your order.
When you select the checkbox, your information will populate the related fields on the Payment page.
If you wish to change this information, edits can be made on the Payment page.
If you opt to leave the checkbox deselected, you will need to manually enter your billing address and payment information on the Payment page.
Click Order. You will be directed to the Payment page, hosted by our third-party payment provider, Bambora
Refunds are not issued on myLTSA Explorer purchases.
On the Enter Payment Information page, enter, edit or review your billing address information and enter your credit card information. The email address entered on this page will be used to deliver your order. Click Submit Payment once you have verified the information entered is correct.
LTSA does not retain your credit card information.
When your order is processed, you will be directed either to the Payment Approved page or the Payment Declined page.
- If the payment is approved, you will be presented with the Payment Approved page where you will see a summary of the order details, including the Order Number and Bank Authorization Code. If your order shows the Processing status, it may take a few minutes before you can begin to download your order. You may also need to refresh the page to see the latest order status. Your account's available order number will also be adjusted to reflect your purchase on the Order History and Home pages once payment has been approved.
- If your credit card payment has been declined by the credit card company, you will be taken to the Payment Declined page. A different credit card number is required to process the order. From this page, your options are to return to the Search Result page or go back to home to start a new search.
Your order will appear on your credit card statement with the Transaction Description "LTSA".
Your myLTSA Explorer account's available order number will also adjust to reflect your purchase on the Order History and Home pages once payment has been approved.
An order confirmation email is delivered to the email address you specified on the Enter Payment Information page. Click the link in the email that corresponds to the item to download the order. You will need to be logged in to myLTSA Explorer before you can retrieve the order. You can also download it on the Order History page(s) by clicking the hyperlink corresponding to the document or plan in the Item column. Depending on your browser's settings, you may be asked to open and/or save the attachment once you click the link.
Titles, plans, documents and State of Title Certificates orders are available for download for 7 days from the time of purchase. Please save items to your computer for longer retention. After 7 days, your order will expire, and it will no longer be available for download.