On the myLTSA login page, click Forgot password?
Enter your myLTSA username and click Continue
You will receive an email in a few minutes.
Users are required to correctly answer a security question they have set prior to setting a new password. If you are still experiencing difficulties with your login, please contact myLTSA Technical Support. You will be required to provide valid contact information before they are able to reset your password.
Click the link in the email provided to you. You will then be brought to a page with your security question displayed. Enter the answer to your security question . You will need to enter it exactly as you created it. Click Continue.
Your password must be different from any of your previous 5 passwords
As a security measure your Account will automatically lock after 10 failed log in attempts. Contact myLTSA Technical Support to unlock your Account. You will be required to provide valid contact information before they are able to unlock your account.
You will then be asked to set a permanent password.
Your new password must contain the following:
- 8 characters minimum
- Uppercase letter
- Lowercase letter
Click Change Password and Login