Enterprise User
If you are having difficulty with resetting your MFA settings contact your organizations' User Administrator; or the myTSA Technical Support Team at 877-577-5872 (option 4 | Mon-Fri | 8am-5pm).
While logged in, click My Preferences on the top right menu links
On the page, click Reset My Multi-factor Authentication Settings link.
Your preferred and backup MFA settings will display. Click the Reset my authentication settings button to update the MFA settings.
A success message displays. You may select to return to your preferences or to the myLTSA Home Screen.
An email notice will be be sent to advise that the MFA settings have been reset
Explorer User
If you are having difficulty with resetting your MFA settings contact the myTSA Technical Support Team at 877-577-5872 (option 4 | Mon-Fri | 8am-5pm).
While logged in, click My Account on the top right menu links.
On the page, click Reset My Multi-factor Authentication Settings link.
Your preferred and backup MFA settings will display. Click the Reset my authentication settings button to update the MFA settings.
A success message displays. You may select to return to your preferences or to the myLTSA Home Screen.
An email notice will be be sent to advise that the MFA settings have been reset