Enterprise User
If you are having difficulty with resetting your MFA settings contact your organizations' User Administrator; or the myTSA Technical Support Team at 877-577-5872 (option 4 | Mon-Fri | 8am-5pm).
While logged in, click My Preferences on the top right menu links
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On the page, click Reset My Multi-factor Authentication Settings link.
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Your preferred and backup MFA settings will display. Click the Reset my authentication settings button to update the MFA settings.
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A success message displays. You may select to return to your preferences or to the myLTSA Home Screen.
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An email notice will be be sent to advise that the MFA settings have been reset
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Explorer User
If you are having difficulty with resetting your MFA settings contact the myTSA Technical Support Team at 877-577-5872 (option 4 | Mon-Fri | 8am-5pm).
While logged in, click My Account on the top right menu links.
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On the page, click Reset My Multi-factor Authentication Settings link.
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Your preferred and backup MFA settings will display. Click the Reset my authentication settings button to update the MFA settings.
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A success message displays. You may select to return to your preferences or to the myLTSA Home Screen.
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An email notice will be be sent to advise that the MFA settings have been reset
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