Automatic forwarding provides an optional, alternative delivery method to deliver Inbox items.

The LTSA cannot guarantee the delivery of forwarded items.

Automatic forwarding for one or multiple emails can be set up for:

CategoryIncludes These Items
Searches and Document RequestsTitle Searches, Common Property Records, Parcel Information and Miscellaneous Notes, Search Results, Document and Plan Images (including certified copies), Tax Certificates, State of Title Certificates and Scan on Demand Notifications
Parcel Activity NotifiersParcel Activity Notifier Reminders and Notifications, Parcel Activity Notifier Expiration Alerts
Electronic Filing SubmissionsAcceptance Notice, Notice of Receipt, Notice of Registration, Package Change Advisory, Package Deletion Advisory, Package Error Advisory, Plan Number Assignment, Plan Number Report, Plan Submission Advisory, Plan Registration Advisory, Survey Plan Dataset Notifications and Validation Error Advisory
Defect and Related NoticesCancellation Notice, Correction Advisory, Courtesy Notice, Defect Reminder, Notice Declining to Register (Defect Notice), Denial Notice, Refund Notice, Rejection Notice, Withdrawal Notice

If you choose to automatically forward some Inbox items to one or more email addresses, those items will also always be delivered to your myLTSA Inbox.

Set Forwarding Options


Click Forwarding Options on the myLTSA Inbox page

01 - Forwarding Options


Enter one or more email addresses separated by commas in the applicable fields. The Email Address field background colour turns red when an email address is incomplete or in the wrong format. It will turn from red to white when the email address entered is corrected with the valid format.


Click Save & Return to Inbox to save changes and return to the myLTSA Inbox or click Back to Inbox to discard changes and return to the myLTSA Inbox

02 - Forwarding Options

Email addresses that are automatically forwarding items are not recorded in the Forwarded To field on the View Inbox Item page nor is a forwarded icon displayed in the Inbox item list. Please view the Set Forwarding Options page to verify which email addresses automatically receive specific categories of items.

Accessing Forwarded Items

Each forwarded item will attach its available attachments to the email unless the item is a large file size. If the attachment is large in size, you will need to click the link to retrieve the attachment. You should first log in to retrieve the attachment contents and must belong to the same customer account as the sender to access the item.