Scan on Demand allows you to request images of land title plans that are not currently available electronically, or request a colour rescan of a colour Land Title plan that is currently imaged in black and white. Images of Official Plans, Crown grants and Field Books filed in the Surveyor General's vault can also be ordered through Scan on Demand.
There are two ways to request a Scan on Demand:
- You can request a Scan on Demand or colour rescan by completing the form located on the Order Scan on Demand page accessed under Document Requests. See Scan on Demand from a Land Title Office and View Scan on Demand Order Status.
- Scan on Demand requests for land title plans can also be submitted by using the Plan Search by Plan Number, Plan Search by Short Legal, or Order Document/Plan pages. If the plan image that you have ordered is not currently available, you can order the plan as a Scan on Demand. Once you have selected the plan you wish to order, the status of it will be "Plan will be scanned" if it is a Scan on Demand request. After you confirm your order, this triggers LTSA staff to locate and scan the record. The scanned image is then delivered to your myLTSA Inbox or email, according to your service delivery options. See Documents and Plans by Number or Plan Search by Number.
The target fulfillment time for a Scan on Demand request is half a business day during LTSA business hours. You will be notified if your request will take longer than the target fulfillment time or cannot be fulfilled. Scan on Demand orders are billed when the image is delivered.
Orders will not be fulfilled where the physical size or condition or the fine details of the source document cannot be accommodated by LTSA scanners. Land title documents, plans that are pending registration, and electronic plans are not available for Scan on Demand. In addition, some records ordered via Scan on Demand, such as colour Official Plans or multi-page field books, can create large-size files that may be blocked by some email systems.