You can now access eStrataHub under Service Providers in the main navigation menu of myLTSA Enterprise. Any customer with a myLTSA Enterprise account can use eStrataHub to place strata document orders.
Owned by Access Point Information Canada (APIC), eStrataHub is a leading strata document ordering platform for multi-family communities, serving thousands of real estate agents, lawyers, and notaries.
eStrataHub through BC OnLine is retiring
As of July 31, 2021, eStrataHub through BC OnLine will be retired.
APIC has provided a tool on myLTSA Enterprise to help you migrate your eStrataHub orders from BC OnLine and will be communicating directly with customers about when to migrate orders. We recommend waiting for that invitation to ensure an easy migration process.
If you use eStrataHub through BC OnLine, the final day you can place a new eStrataHub order on BC OnLine is July 10, 2021. All order migrations to myLTSA Enterprise must be completed by July 31, 2021. New and in-progress orders that are migrated from BC OnLine to myLTSA Enterprise will be completed through myLTSA Enterprise.
Visit the APIC website for instructions on how to migrate your orders and use eStrataHub.
If you have questions about eStrataHub or its retirement from BC OnLine, please contact APIC customer service by phone at 1.877.953.8253 or by email at estratahubadmin@estratahub.com.
FAQs
When will eStrataHub be available on myLTSA Enterprise?
It is now available for any myLTSA Enterprise customer to place new strata document orders.
Can anyone with a myLTSA Enterprise account use eStrataHub?
Yes. If you have a myLTSA Enterprise account, you have access to eStrataHub. Payment for eStrataHub orders on myLTSA Enterprise are through a myLTSA deposit account.
I use eStrataHub on BC OnLine. What do I need to know?
If you have a myLTSA Enterprise account, you can now access eStrataHub on myLTSA Enterprise for new strata document orders.
If you wish to access orders made on BC OnLine through myLTSA Enterprise, you will need to complete a few simple steps to migrate them before July 31, 2021. Visit the APIC website for instructions on how to migrate your orders and use eStrataHub.
If you have questions about eStrataHub or its retirement from BC OnLine, please contact APIC customer service by phone at 1.877.953.8253 or by email at estratahubadmin@estratahub.com.
How do I migrate my orders from BC OnLine to myLTSA Enterprise?
To begin the migration process, you must first log into your myLTSA Enterprise account. If you do not have an account yet, you can set one up by following the instructions in this guide or you can go directly to the registration form. Please allow up to five business days for the Enterprise account to be fully activated.
Once you’ve logged into myLTSA Enterprise, you can migrate your orders with just a few easy steps. Please follow the steps in this Migration Guide.
Is eStrataHub available on myLTSA Explorer?
No. Please register for a myLTSA Enterprise account if you wish to access eStrataHub and pay through a deposit account. If you wish to use eStrataHub and pay by credit, register for access through the eStrataHub portal.