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How can I reset my password?

Last modified on October 30, 2017

From the myLTSA login page, click on the Forgot Password link.  

  • Enter the username of the account you login with and click Continue.

  • An email will be sent with a link to complete the password reset.

  • Click on the link in the email. Your security question will be displayed.

  • Enter the answer to your security question, exactly as you created it.

  • You will be required to set a new permanent password, different from your previous five passwords.

If the above is not successful, please contact myLTSA Technical Support

When contacting myLTSA Technical Support, you will be required to provide valid contact information before they are able to reset your password.