Identity Verification
Identity Verification is an online service designed to support a thorough Know Your Client (KYC) practice.
Identity Verification now supports checking two government-issued photo identification. Also new is the ability to check foreign identification information from 10 major countries in addition to Canada. Foreign countries added include the United States, Mexico, the United Kingdom, Australia, New Zealand, Germany, China, Hong Kong, Singapore and Qatar.
Identity Verification Webinar
Sending an Identity Verification Request
Identity Verification is a secure and convenient way to mitigate fraud risk in situations where a face-to-face meeting with your client is not possible.
Resending an Identity Verification Request
Your client will have 24 hours to complete the Identity Verification request. If the request expires, you can resend the request from the dashboard.
Fees for Identity Verification
You will be charged for an Identity Verification request when it is completed by your client and a report is delivered to the myLTSA inbox.
Identity Verification Reports
Identity Verification conducts a series of checks between a live photo and the photo on a government-issued identification.
Types of ID
Identity Verification uses Canadian government-issued identification.
How to Complete an Identity Verification Check
Identity Verification is a way to confirm your identity online. The service conducts a series of checks between a live photo or selfie of you, and your photo on your government-issued identification.
Troubleshooting Tips
General tips when completing an Identity Verification request.