To change your security question: 


Click My Preferences in the navigation bar at the top of the page, which will take you to the My Preferences page


Click Change My Security Question


On the Change My Security Question page, your previous security question and answer will be displayed


Edit your security question and/or the answer to your question. Please enter your answer with care as you will need to re-enter it in the future to reset your password.

  • Your new security question must contain at least 10 characters and must not contain your security answer.
  • Your new security answer must contain at least 5 characters.

Click Show Answer to display your answer in plain text.


Click Save. If successfully changed, a message will be displayed on the My Account page. To discard your changes and return to the previous page, click Cancel.

Confirmation message