Identity Verification

Identity Verification is a secure and convenient way to mitigate fraud risk in situations where a face-to-face meeting with your client is not possible. The service provides a contactless way to confirm your client’s identity online by conducting a series of checks between a live photo or selfie of your client, and the photo on their government-issued identification.
Identity Verification is a secure and convenient way to mitigate fraud risk in situations where a face-to-face meeting with your client is not possible.
Your client will have 24 hours to complete the Identity Verification request. If the request expires, you can resend the request from the dashboard.
You will be charged for an Identity Verification request when it is completed by your client and a report is delivered to the myLTSA inbox.
Identity Verification conducts a series of checks between a live photo and the photo on a government-issued identification.
Identity Verification uses Canadian government-issued identification.
Identity Verification is a contactless way to confirm your identity online. The service conducts a series of checks between a live photo or selfie of you, and your photo on your government-issued identification.
General tips when completing an Identity Verification request.